Berlin, Potsdam, and Dresden, Germany
Vienna and Linz, Austria
Paris, Rouen, and Orleans, France
Spring 2005

Michael Hursh, Team Leader, Deputy General Manager
San Francisco Municipal Railway (San Francisco, CA)

Susan Altshuler, Director, Operations Planning and Systems
Massachusetts Bay Transportation Authority (Boston, MA)

Dwight Brashshear, Chief Executive Officer/General Manager
Capital Area Transit System (Baton Rouge, FL)

Betty Donaldson, Director, Bus Operations
Maryland Transit Administration (Baltimore, MD)

Gary Glasscock, Organizational Strategy/Performance Administrator
VIA Metropolitan Transit (San Antonio, TX)

Elie Kourdahi, Supervisor of Vehicle Maintenance
King County Metro Transit (Bellevue, WA)

Allen Pierce, Manager of Maintenance
Orange County Transportation Authority (Orange, CA)

Kathleen Riley, Human Resource Director
SunTran (Tucson, AZ)

Jay Rosapepe, Maintenance Manager
Pierce Transit (Lakewood, WA)

Martha Rose, Executive Director
Island Transit (Coupevile, WA)

Henry Rosen, Manager, System Technology and Fare Collection Division
Port Authority Trans-Hudson Corp. (Jersey City, NJ)

Sean Steele, Superintendent--Rolling Stock and Shops
San Francisco Bay Area Rapid Transit District (BART) (San Francisco, CA)

Norma Zapata, Senior Manager, Operations Technology
Dallas Area Rapid Transit (Dallas, TX)

Kathryn Harrington-Hughes , Mission Coordinator, Vice President
Eno Transportation Foundation (Washington, DC)

Regina Burge , Mission Coordinator, Projects Manager
Eno Transportation Foundation (Washington, DC)

International Transit Studies Program • Sponsored by the Transit Cooperative Research Program of the Transportation Research Board
Contractor: Harrington-Hughes & Associates Inc.
tel: 1-410-770-9192 • fax: 1-443-433-0854